Key factors for our successful SAP Deployment in Kawagoe

September 30, 2024
image of our facility in Kawagoe

After acquiring one of Japan’s leading pharmaceutical manufacturing facilities from Sanofi K.K., we became one of Japan’s largest pure-play contract manufacturers. One of the critical components of our Post-Merger Integration (PMI) strategy was ensuring the seamless alignment of systems and operations, with particular emphasis on the ERP landscape. The SAP project serves as a testament to our expertise in managing complex transitions, demonstrating not only our operational capabilities but also reinforcing our value to future partners and industry leaders. Our approach ensured continuity and set a strong foundation for long-term success. 

Now, let’s dive into the key factors that contributed to the success of our SAP deployment in Kawagoe. 

According to the SAP Community, SAP projects frequently take twice as long and cost double the initial budget. However, we managed to defy these odds. Our transition from R3 to S/4HANA was completed on time and within budget—a significant achievement in the SAP landscape. 

What were the success factors? 

  • Change Management: Ensuring that all 150 team members were fully aware of the importance of this project and the improvements it would bring to their daily operations was essential. By fostering a deep understanding of the project’s impact, we maintained high engagement and alignment across the entire team.  
  • Strategic Staffing: Relying on employees to manage an SAP integration or migration in addition to their regular duties often leads to challenges. To avoid this, we implemented a back-filling strategy, allowing our team members to concentrate exclusively on the project. This approach minimized disruptions and enhanced the overall efficiency of the project.  
  • Robust Governance: Establishing clear roles and responsibilities, coupled with swift decision-making, was a cornerstone of our success. Each team member knew who the power users and global process owners were, which facilitated efficient communication and prevented delays. The presence of a steering committee, including our Global CFO, Global CTO, and Site Head, ensured timely decisions and transparent communication throughout the project.  
  • Collaboration with Tenthpin: The partnership with Tenthpin was instrumental in our success. Their extensive experience in SAP implementation, combined with their CDMO process model, provided a solid foundation for developing our Adragos SAP standard model. This collaboration was crucial in keeping the project on course and achieving our objectives. 
From left to right: Katsuya Hirano (IT Project Manager), Masanori Kurogome (Site Manager of KAW), Ertugrul Coban (Director at Tenthpin Management), Masayoshi Ishikawa (Business Project Manager).

What´s next?

This SAP implementation is a major project within our group, underscoring its significance to our operations and future growth. The new system is set to streamline our processes, enhance efficiency, and boost our capacity to scale operations. It aligns perfectly with our core values of Entrepreneurship and Energy, driving innovation and excellence across our organization. 

As our Global Head of Digitalization & IT, Bastian Baur said “Without the effort of everyone in our internal and external team in the project we couldn’t have done it. The willingness and openness to change and seeing the overall benefits of the new system was key to a successful launch.” 

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