Franziska Flauder

With over 20 years of experience in customer service, primarily in the industrial sector, Franziska consistently prioritizes the customer in everything she does.

Her career is driven by the belief that sustainable partnerships are built on trust, transparency, and exceptional service. With a deep understanding of customer needs and a solution-oriented mindset, she optimizes processes to create long-term value.

Since January 2025, she has been leading Technology Transfer and Customer Service at Adragos facility in Leipzig. Her academic background in Business Psychology and Business Administration (B.Sc.) has further expanded her expertise, enabling her to navigate the complex intersection of market demands and customer expectations with precision.